Guide: All You Need to Know About the Railjet Train
In this guide, we take an in-depth-look at the Austrian Railways (ÖBB) Railjet train and its travel classes, seats, on-board facilities and tickets.
Railjet
Railjet is the name of the premium high-speed trains used by the Austrian Railways (ÖBB) and they can reach speeds of up to 230 kilometres per hour (143 mph).
Although Railjet trains predominantly run inside Austrian territory, there are also international Railjet trains linking Austria with destinations in Switzerland, Italy, Germany, Hungary, Slovakia and the Czech Republic (trains to the latter being operated by the Czech Railways instead of ÖBB).
Railjet travel classes
There are three classes on board Railjet trains, namely economy (second class), first class and business class.
Unlike planes where first class is a step up from business class, it is actually the reverse on board Railjet as on these trains business class is a sort of premium first class.
Second class has seats arranged in a 2-2 seating configuration, with some seats being in pairs of four around a large, fixed table.
The duo seats which do not have a fixed table all have drop-down tables just like you would find on an aircraft.
At each seat you can find a power socket.
There is plenty of space on the overhead racks to store your bags.
Alternatively, there are also some floor-to-ceiling luggage racks in each Railjet carriage for larger bags.
Railjet first class
A step up from second class is Railjet’s first class, which has leather seats in a 1-2 configuration.
Not only do you have more space, but the seats are also more comfortable.
Besides the extra space and comfort you don’t have any other real perks included in your 1st class ticket.
Just like in second class, there is a power socket at each seat.
The only extra advantage of first class is that the train steward can take food and drink orders and bring them from the on-board restaurant to your seat if you don’t feel like walking to the dining car.
Just like the passengers in all other classes, you’d still have to pay for it as meals and drinks are not included in the fare.
Business class
The highest class on board the Railjet train is business class.
These seats can be found in spacious semi-compartments in which either 3 or 4 seats are placed.
As the compartments lack doors they aren’t fully enclosed – but the area is generally more quiet than first class, also given the fact that Railjet’s business class is mostly marketed towards business travellers.
The seats are also better than you would find in first class as these leather recliner seats are bigger in size and have adjustable footrests.
Each seat has a fold-out tray table in the armrest as well as a power socket and reading light.
Although one welcome drink is included in the business class fare, you have to pay for all other drinks and meals.
Just like in first class, a train steward can come to your compartment to take orders and will bring your choice of food or drink to your seat.
As I forgot to take pictures of the business class compartments, you have to do with some screenshots I took from an ÖBB promotional video!
Restaurant wagon
The Railjet train has a restaurant (bistro) wagon where you can sit down for a drink, snack or a full meal.
It is of course also possible to take away food and drinks back to your own seat.
Seats in the restaurant wagon cannot be reserved so it really works on a first come, first served basis irrespective of whether you are travelling in second, first or business class.
If it’s crowded on the train and all seats in the dining car are taken, it is polite to vacant your seat after you have finished your drink or meal and not to keep seats occupied unnecessarily long so that other passengers can enjoy the service here as well.
As the food is pre-made in a catering facility and is basically only heated up in the Railjet restaurant wagon, you shouldn’t expect any haute cuisine being served.
That said, I always found the food on board Austrian trains tasty and everything is certainly decently priced.
Moreover, eating a meal and having a glass of wine or pint of beer while you watch the scenery pass by is the quintessential European train experience.
Part of the food menu on board Austrian Railways restaurant wagons (including the Railjet) is permanent and includes eternal favourites such as the goulash soup, Wiener schnitzel and Viennese apple strudel.
Depending on the time of the year, you will also find seasonal dishes as well as other temporary, one-time additions to the menu.
Most of the mains are around 10 euro, while a 0.5L bottle of beer will set you back 3.50 euro. Tea, coffee and bottled water cost around 3 euro each.
You can pay both by card or with cash in euro or in local currency.
For example, on Railjet trains to Switzerland you can pay in both euro and Swiss francs, while on a Railjet train to the Czech Republic you will be able to pay in both euro as well as in Czech koruna.
Other facilities
Railjet trains are equipped with complimentary WiFi internet.
However, do note that there might be a temporary loss of connection in remote mountain areas and in tunnels.
The last 2nd class carriage on the Railjet train (carriage number 21 and 31 normally) has a dedicated family zone which features a children’s cinema and playing area with table games.
If you are after silence, there are also quiet cars on the Railjet train in which passengers are asked to keep their voices down and silence the sounds of any electrical devices such as mobile phones.
You can find quiet zones in both second and first class (usually in carriages 23, 27, 33 and 37).
There is a dedicated bicycle space on Austrian long-distance trains such as the Railjet, although you need to reserve a spot for your bike in advance and pay a 3 euro supplement.
You can find more information about taking your bike on the train on the ÖBB website.
Railjet ticket prices
There are generally speaking two kinds of train tickets for ÖBB Railjet trains irrespective of travel class, with the cheapest option being the ‘sparschiene’ or ‘sparpreis’, which simply means saver fare.
These saver tickets can be bought for both 2nd and 1st class, have a fixed departure date and time, and are non-refundable.
You thus have to take the connection you booked and cannot hop on an earlier or later train with your ticket.
Of course, if you have a saver ticket involving a connection and you miss your onward train due to a delay, you have the right to take any other train to get to your final destination.
Saver fares can sell out, so you are advised to book as early as you can if you want to have the cheapest possible ticket.
Standard tickets (also called ‘flexpreis’) are full-fare tickets which can be cancelled (before the first day of validity) and you can take any train you want on your departure day, giving you more flexibility.
Standard tickets cannot sell out and you will always be able to buy one, even last-minute at the station.
It’s always good to compare ticket prices as it can sometimes happen that 2nd class saver tickets are all sold out and that a still-available 1st class saver ticket is cheaper than a full-price 2nd class fare!
A business class ticket will always cost you a 15 EUR supplement on top of any first class ticket fare – it doesn’t matter here whether you have booked a cheap first class saver fare or full-price first class ticket.
You can immediately pay the business class supplement when buying your ticket online at the Austrian Railways website, but you can also do this on board with the conductor (provided there are empty, unreserved seats available).
An example
To give you an idea of the prices for Railjet trips, let’s take a look at the popular Vienna to Zurich route.
On this route, second class ‘sparschiene’ tickets start at just 39.90 EUR one-way, while a full fare 2nd class ticket will set you back 121.80 EUR.
If all of the cheapest 39.90 euro sparschiene tickets are sold, the next fare bucket of saver tickets will kick in (59.90 EUR on this route) – so even if you are not able to book far out in advance there might still be some cheap fares available.
A saver ticket in first class will set you back at least 59.90 EUR on the Vienna to Zurich route, while the full fare 1st class ticket costs 213.20 EUR.
Of course, ticket prices are distance-dependent and shorter Railjet journeys will be cheaper.
A ticket between Vienna and Innsbruck (roughly half the distance of Vienna to Zurich) has 2nd class saver tickets starting at 24.90 EUR while a full-price standard ticket in second class will set you back 73.10 EUR.
Seat reservation
On Railjet trains a seat reservation is optional, so technically tickets can never sell out. If you don’t have a seat reservation you can just take any available seat you want.
It is however best to make a seat reservation in advance if you want to be assured of one, which is certainly recommended on rush hour departures and trips during popular times of the year such as Christmas, Easter or school holidays.
A seat reservation costs 3 euro per person in both second and first class (it’s automatically included in the fare if you buy the business class upgrade).
If you buy your seat reservation on the ÖBB website you can select the exact carriage and seat you want during the booking process, which is handy if you want a specific seat (for example in the quiet car or family area, or a forward facing window seat).
Do note that on other booking websites where you can buy Railjet tickets (such as the German Railways) you cannot select a specific seat but are only able to choose whether you want a window or aisle seat if you make a seat reservation, after which the system will assign you a random seat according to your general wishes.
Where to buy your ticket
You can buy Railjet tickets at the train station on departure or in advance on the website of the Austrian Railways (ÖBB), which is advisable if you want to grab one of the saver fares!
If you travel by train to or from Germany, you could also buy your tickets online at the German Railways website, while for Railjet trips to and from the Czech Republic the Czech Railways website is worth checking too.
You might however discover it’s much more easy to buy your Railjet train ticket through the third-party booking website Omio.
Omio’s search engine is more user-friendly, and they offer train tickets at the same price, accepting all debit and credit cards.
Since Omio has access to the internal booking systems of almost every national railway company in Europe, you can use this highly rated website (4.3 out of 5 rating on Trustpilot) to book all the bus and train tickets you need for your trip through Europe in one go!
If you book online, you will always be issued with a PDF ticket which you can print at home or simply show on your mobile phone to the train conductor.
How far in advance can you book?
Normally you can buy a Railjet ticket up to 6 months (180 days) in advance.
However, do note that this may not be the case if you are looking to buy a ticket right after the annual timetable change in mid-December.
If you are for example looking in September for a train ticket around Christmas or in January, you may find that you cannot book any tickets with a departure date after 13rd December when the timetables changes.
Only when the new timetables are decided on and are loaded into the system will you (and everyone else!) be able to book these tickets.
Normally this happens somewhere in October, but you are well-advised to keep a close watch on the booking websites if you want to grab a cheap saver fare around peak holiday times such as Christmas.
Using a rail pass on a Railjet train
With a valid Interrail or Eurail pass you can use any Railjet train free of charge without having to pay any surcharge, although you will still have to pay for a seat reservation if you want one.
It is possible to buy a seat reservation only on the website of the Austrian Railways by clicking the “seat only – no ticket” option.
Do note that the seat reservation in itself is not a valid ticket and you would have to show your Interrail or Eurail pass with it to the conductor.
A Railjet review
If you are curious how a ride on the Railjet is like, you can read my Railjet review detailing a trip between Zurich (Switzerland) and Feldkirch (Austria) which I recently took.
Needless to say, there is plenty of scenic scenery in that Railjet trip report as the train crosses some beautiful Swiss and Austrian landscapes.
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Good Morning. I booked Railjet from Zurich to Innsbruck for 15th April and Innsbruck to Salzburg for 16th April and Salzburg to Vienna for 18th April, for 4 pax of my family. The option of seat reservation was not available on OBB website. I booked anyhow considering that seat reservation shall be done later. Today I found that system is not issuing seat only tickets for 15th and 16th Journey. It mentions that seat reservation is recommended. I could do the seat reservation for 18th April segment. Pls guide me how to reserve a seat in this scenario. Also what’s the standing policy in Railjet, do they permit travelling without seat on high speed train?
Hi, normally it is possible to book seat reservations only for any train on the 16th of April if you already got a ticket. Simply go to https://shop.oebbtickets.at/en/ticket and at the red button “find services” you need to select “seat reservation only”. However, for some reason it does not seem to be working on those dates. I don’t know what the issue is – I would suggest you contact OBB customer service or their social media channels.
If you don’t have seat reservation you can take any available seat as this is fully optional and not required – although you would need to give the seat up if someone turns up who has it reserved. Standing is allowed in the Railjet as well – and there is always the restaurant carriage too (seats there cannot be reserved in the first place as they work on first come, first served basis!).
Hi I’m hoping you can help us. We have a trip coming up and we’ll be traveling from Salzburg to Innsbruck and from Innsbruck to Zurich. We booked train travel through OBB and last week received an email stating that our train is no longer operating. One of the legs we need to take multiple transfers and on the other leg the train time was extended. There was no explanation as to how we are supposed to go about changing our tickets. I’ve heard that once we purchased tickets and they can’t honor them that they then become flex tickets but my concern is one of the legs includes bus travel. I’m assuming that they don’t have multiple buses waiting there and they will need a head count as to how many people are traveling on the bus. We have written to OBB multiple times and get absolutely no help and no response. We need to know if we have to exchange these tickets for ones that are scheduled and if so how to go about doing that. Also we paid for first class seats on the train and I’m wondering if we get a refund since obviously there are no first class seats on the bus. Please help because I can’t get any help from OBB. Thank you so much. PS our trip is coming up in a few days
There are indeed track construction works on the railway line across the Arlberg Pass between Austria and Switzerland. First of all this likely involves a bus replacement service between Ötztal and Bludenz. Upon arrival in Ötztal, buses will be waiting for passengers in front of the station to take them 90 kilometres west to Ötztal, where you can board another train again. Unfortunately, it seems that these trains don’t continue all the way to Zurich either, but terminate short at Sargans. There are trains more or less every 20 minutes from Sargans to Zurich, and with your ticket you can indeed board any of them.
You can find more details here on the Austrian Railways website (use Google Translate, as the text is in German and I can’t find an English source).
Although I’m the first one to agree that it’s all highly inconvenient and not comfortable at all, I have to say that bus replacement services are usually smooth. They do know how many people are approximately travelling and multiple buses will be waiting. After all, it’s on one of the main railway lines in Austria that normally sees a train every 30-40 minutes or so in each direction!
You don’t need to exchange your ticket if your original train departure is still the same. You can just use your ticket on the bus replacement service and any train afterwards to take you to Zurich. However, without knowing the date/exact train number on which you are booked I can’t give a precise answer to this. You will still have first class seats on the train, and can take any first class seat on a Swiss train from Sargans to Zurich you want.
I don’t think you can get a refund. The ticket price you paid is to get you from Austria to Switzerland, a service which the Austrian Railways still provides even though there are some inconveniences now. If you purchased a separate seat reservation (which only costs 3 euro per person) you *may* get this refunded if your original train is not operating at all, but I assume that this is not the case as by the sound of it you will still partly travel on this train until the moment it reaches Ötztal where you take the bus replacement service.
What I would suggest you is to talk to someone at an information desk/ticket office once you arrive at the first railway station you stop at in Austria (Salzburg? If you visit Vienna before, you can also do it there though), as they will be much better able to help you with all your questions.
Will be travelling from Prague to Vienna with suitcases. I’d like to know if there are luggage racks within the first class coach.
There are luggage racks. You’ll find them exactly in the middle of each first class carriage on both sides of the aisle.
Hello,
I just purchased a one way ticket from Graz to Ljubljana in August, 2024. I booked first class with seat reservation. I am traveling solo and would like one of the solo seats that are in first class. The one pre-assigned to me is window with a seat next to me from what I can tell. I cannot find anywhere to change the seat, does that mean it’s not possible and I will have to pay another 3 euros to make another seat reservation only purchase? And if I do that can I actually choose the seat I want? I could not find a way to do that when I booked.
Thank you.
You are most likely booked on the Emona – or another similar EuroCity train – as Railjet trains don’t run to Ljubljana.
https://paliparan.com/2022/03/04/emona-eurocity-train-vienna-ljubljana/
I don’t know which seat map you consulted, but if you looked at the ones for Railjet trains you have the wrong one in front of you. If you specify the exact train number of your Graz-Ljubljana train, seat number and wagon (coach) in which you are seated, I can try to pull up the right seat map and double check what kind of seat you have been given.
Note that you can’t select your exact seat on these trains. If you make a seat reservation, you can only specify the basic options such as window/aisle, and sometimes whether you prefer a seat in an open-plan coach or in a compartment. Making a new reservation therefore gives you zero assurances that this time you will have one of the solo seats.
Personally, I wouldn’t worry much. Chances are that there will be empty seats remaining in first class, in which case you are of course free to switch to a better seat. A seat reservation is optional on these trains, and you don’t have to stick to yours! When you walk through the train, just check the paper/electronic reservation tabs above the seat to see whether one is reserved, or if it might be available.
My husband and I have first class tickets on RJ88 out of Verona Porta Nuova to Munich in September. When I go to reserve seats the response states that “all seats already booked”. Does that mean there are actually no seats or just not taking seat reservations? I also looked in the 2nd class section and got the same response. Can the train actually be booked to capacity and if so will we be able to get on without a seat? Thank you.
They just aren’t taking seat reservations yet – just try again in a couple of weeks. A good way to check is whether you get the same message on other trains on the same day. As you can see, you can’t get a seat reservation yet for all trains in September, irrespective of the departure day and exact train.
In fact, the website of the OeBB (the Austrian Railways, which operates this train) doesn’t state that it’s fully booked, but rather gives the message “ticket not available” when trying to book a seat reservation.